Working conditions, stress and burnout of Belgian professionals in radiotherapy: Comparative analysis and emotional labour exploration

This national survey aims to perform a comparative analysis of working conditions, job strain and burnout of Belgian nurses, physicists and radiation oncologists working in radiotherapy and also to explore the role of emotional labour in the development of stress and burnout. The authors used the Working Conditions and Control Questionnaire, the Positive and Negative Occupational States Inventory, the Maslach Burnout Inventory, the negative work-home interaction subscale of the Survey Work-Home Interaction Nijmegen (NEGWHI), Perceived Organisational Support Scale and Emotional Labour Scale. One open question asked about problematic job situations. Ninety-eight nurses and physicists participated (33% response rate), in addition to 66 radiation oncologists from a previous study. Although global scores of working conditions, job strain and burnout corresponded to normal scores, comparative analysis identified physicists as focus group concerning job strain and burnout. Moreover, nurses and physicists surface acting was a good predictor of job strain (?=0.22, P=0.01), emotional exhaustion (?=0.32, P<0.001) and depersonalisation (?=0.43, P<0.001). Nevertheless, perceived organisational support was a moderator in this relation. Radiotherapy employees were in the norms. The importance of organisational support was demonstrated to avoid potential health problems, for workers experiencing high levels of emotional demands. Author: Laurent J, Bragard I, Coucke P, Hansez I. ;Full Source: Cancer/Radiothérapie. 2015 May;19(3):161-7. doi: 10.1016/j.canrad.2014.12.006. Epub 2015 Mar 14. ;